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General Terms and Conditions

Last updated: November 2025

Welcome to nutricity.nl (“Nutricity”, “we”, “us”, “our”, “Gofinch”).

By accessing or making a purchase via nutricity.nl, you agree to these Terms and Conditions (“Terms”).

Read them carefully before using our website.

1. Use of the Website

You may only use nutricity.nl for legal and legitimate purposes.

You agree that you:

  • Does not engage in fraudulent, harmful, or misleading activities
  • The security or operation of the website is not disrupted
  • No false, inaccurate or incomplete data provided with an order or account registration

Nutricity / Gofinch can block access or cancel orders upon violation of these Terms.

2. Product Information & Health Declaration

All product information on the website is intended for general informational purposes only.

Nutricity products are not medical products and are not intended to diagnose, treat, cure, or prevent disease.

Consult a qualified doctor if you:

  • Medication used
  • Pregnant or breastfeeding
  • An existing medical condition has

Nutricity / Gofinch is not responsible for misuse or excessive use of products.

3. Prices & Currency

All prices on nutricity.nl are displayed in Euro (EUR).

Prices may be changed at any time without prior notice.

4. Orders & Payments

By placing an order, you confirm that:

  • All provided data is correct and complete.
  • You are authorized to use the selected payment method

Nutricity / Gofinch may reject or cancel orders due to:

  • Suspected fraud
  • Incorrect or incomplete data
  • Stock shortages
  • Payment problems

Payments are securely processed via reliable payment providers.

5. Shipping & Delivery

Processing time: 1–3 business days

Delivery times vary depending on your location and the chosen carrier.

International shipments may be subject to customs controls and additional costs.

Nutricity is not responsible for delays caused by:

  • Customs
  • Weather conditions
  • Logistics issues
  • Factors outside our control

6. Customs & Duties

For shipments outside of the Netherlands, import duties or taxes may be applied.

These costs are the responsibility of the recipient, not Nutricity / Gofinch.

7. Returns & Refunds

Returns are allowed according to our Return & Refund Policy.

Note:

  • Items must be unopened, unused, and in their original condition
  • Supplements that have been opened cannot be returned for safety reasons

8. Privacy & Data Protection

Your data is processed in accordance with our Privacy Policy.

Nutricity / Gofinch uses secure systems to protect your information.

9. Intellectual Property

All content on nutricity.nl – including texts, images, logos, layout, and product descriptions – is the property of Nutricity / Gofinch or its licensors.

Unauthorized copying, distribution, or modification is prohibited.

10. Liability Limitation

As far as permitted by Dutch law, Nutricity / Gofinch is not liable for:

  • Incorrect product usage
  • Loss of data, revenue, or profit
  • Technical issues outside our control
  • Delays due to carriers or customs
  • Consequential damages

Our total liability is limited to the amount you have paid for the product.

11. Changes to the Terms and Conditions

Nutricity / Gofinch can modify or update these Terms and Conditions at any time.

Continued use of the website means that you agree to the updated Terms and Conditions.

12. Contact

For questions about these Terms and Conditions:

Nutricity Netherlands

📩 Email: [email protected]

🌐 Website: nutricity.nl

⏱ Response time: 24–48 business hours